About Us

This website is operated by Export and Financial Consultants Ltd (“we”, “us”, “our”), registration number SC423210. We are the data controller for the personal information collected through this website. Registered office address — 3 Barony Street, Edinburgh, Scotland, EH3 6PD.

What information we collect

We only collect the personal information you choose to give us, mainly through the contact form on this website:

• your name, email address and, if you provide it, your phone number;
• the service you are interested in;
• the content of your message and any other details you include.

We may also receive basic technical information such as your IP address, browser type and the pages you visit, through cookies or similar technologies (see “Cookies” below).

How we use your information

We use your information to respond to your enquiry, to provide the consultancy services you ask about, to keep appropriate business records and to meet our legal obligations. We do not sell your personal information and we do not use it for automated decision-making.

Our lawful basis for using your information

Under UK data protection law, we rely on your consent when you submit the contact form, on taking steps at your request before entering into a contract, and on our legitimate interests in running and improving our business, provided these do not override your rights.

Who we share it with

We may share your information with trusted service providers who help us run this website and our business, such as website hosting, email and IT support providers. They may only use your information to provide their services to us. We may also disclose information where required by law.

How long we keep it

We keep enquiry information only for as long as it is needed for the purposes above, and then delete it or anonymise it. If we begin working together, we will keep relevant records for the period required by law or for our legitimate business needs. Website logs may be retained for security and operational purposes.

Cookies

This website may use cookies to improve functionality and user experience.

• Website functionality.
• Security purposes.
• Remembering user preferences.
• Website analytics, if enabled.

You can control or disable cookies through your browser settings.

Analytics

The website may collect anonymous usage statistics to help us understand how visitors use the site and improve its content.

No attempt is made to identify individual visitors from this information.

Embedded Content

Articles on this website may include embedded content such as videos, images or social media posts from third-party websites.

Embedded content behaves in the same way as if you had visited the third-party website directly. These services may collect data about you, use cookies and monitor your interaction with the embedded content.

Social Sharing

The website may provide links or buttons that allow visitors to share content through social media platforms. Use of those services is subject to the privacy policies of the relevant providers.

Security

We take reasonable steps to protect information held through this website. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

Your Rights

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of information where appropriate.
• Object to certain types of processing.

Requests can be made using the contact details below.

Contact

If you have any questions about this Privacy Policy or how personal information is handled, please contact us.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.